Revised December 9, 2024
Introduction
Ready to Roll Garage Doors ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and products.
Data Collection
We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, shipping address, and payment information.
- Usage Data: Information about how you use our website, such as your IP address, browser type, device information, and browsing history.
Data Use
We use the collected data for the following purposes:
- Processing orders and fulfilling requests.
- Providing customer support.
- Sending promotional offers and marketing communications (with your consent).
- Improving our website and services.
- Analyzing website traffic and user behavior.
- Complying with legal and regulatory obligations.
Data Sharing
SMS opt-in or phone numbers collected for SMS purposes are not being shared. We do not share your personal information with third parties, except in the following limited circumstances:
- Legal Compliance: We may disclose your information to comply with legal obligations or to respond to valid requests from law enforcement or regulatory authorities.
User Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to your personal information that we hold.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no security system is perfect, and we cannot guarantee the absolute security of your information.
Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies to understand how they collect and use your information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ready to Roll Garage Doors
(919) 342-1351
k.rutter@readytorollgaragedoors.com
SMS Opt-In or Phone Numbers for SMS Purposes
By submitting our contact form and signing up for texts, you consent to receive text messages from Ready To Roll at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
Ready To Roll will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information" and "STOP to unsubscribe, at any time and no further messages will be sent."SMS opt-in or phone numbers collected for SMS purposes are not being shared.
